Shipping & Delivery Policy

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JobCliff provides digital services such as online courses, job listings, employer tools, premium plans, and learning resources. This Shipping & Delivery Policy explains how digital and any future physical deliveries are processed.

1. Digital Products & Services (Default for JobCliff)

Most JobCliff services are delivered digitally, including:

Online courses
Certificates
Skill Pass / Premium plans
Employer job postings
Profile upgrades
Placement programs

Delivery Timeline

Access to digital courses, job listings, and services is provided instantly once the payment is successfully processed.
For batch-based courses, access may begin on the announced batch start date.
Certificates are generated digitally and can be downloaded once the user completes required assessments and modules.

Delivery Method

User dashboard access
Email notifications
Login-based access to purchased services

No physical shipping is involved unless specifically mentioned.

2. Account Access Issues

If you are facing any of the following:

Not received access to a product
Trouble logging in
Missing course/content
Delay in activation

Please contact us at: support@jobcliff.com

Our support team responds and resolves access issues within 24–48 working hours.

3. Physical Items (If applicable in future)

If JobCliff offers physical merchandise in the future (books, kits, learning materials, etc.), the following terms will apply:

Shipping Timeline

Orders dispatched within 3–7 business days.
Delivery time ranges from 5–12 business days based on location.

Shipping Charges

Displayed during checkout.
Free shipping may be offered on select products.

Tracking

A tracking link will be sent via email/SMS once the order ships.

Wrong or Damaged Products

If you receive a:

Damaged item
Incorrect product
Missing items

Email us within 48 hours of delivery at support@jobcliff.com with photos/videos for verification. Replacements will be processed after review.

4. International Shipping

Currently, JobCliff primarily serves India.

If international delivery for physical goods is introduced:

Customs duties, taxes, and international fees will be the customer’s responsibility.

5. Service Activation Delays

In rare scenarios such as:

Server delays
Payment gateway issues
Batch scheduling changes

JobCliff may require additional time to activate your service. Updates will be communicated via email/SMS.

6. Contact Information

For any shipping or delivery-related questions, reach us at:

📩 support@jobcliff.com